L&D Community Care
L&D Community Care
PROJECT OVERVIEW
L&D Community Care is a local home health staffing provider with almost 30 years of experience. With 3 locations across the state, L&D helps their clients match with the right caretaker for their needs.
BSC SERVICES
THE CHALLENGE
L & D Community Care matches caregivers with those in need of additional support, with locations in Lafayette, Lake Charles, and Marksville. All L & D employees must be vetted through a state-mandated testing program, and keeping track of these statistics across locations was difficult for them. Burning Stick Creative developed a new website to house their employee training information while providing potential clients with the tools they need to make an informed decision on their future healthcare.
THE SOLUTION
Because of the sensitive nature of their work, L & D Community Care needed to hire highly skilled staff that could navigate the complexities of in-home care. With clients ranging in age from 1 to 100, their team must be patient, compassionate, and adaptable. To meet state requirements, onboarding and ongoing education also had to be carefully documented. Burning Stick Creative developed a custom digital storage system to securely manage training tests, streamline new employee onboarding, and ensure current staff remain fully compliant with state regulations.
ANALYSIS
With their new website, employees at L & D Community Care can now complete and submit testing materials entirely online. This streamlined system eliminates the time-consuming tracking, filing, and reminders that came with the traditional paper process. By delivering a digital solution tailored for a multi-location company, we helped reduce administrative burdens—freeing their team to focus less on paperwork and more on providing quality care for their patients.
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