A CREATIVE AGENCY

Account
Services

Your account executive will guide you through the process of developing a strategy to get your business moving! Clients receive regular updates on the latest happenings and trends through detailed reporting for social media campaigns, television ads, search engine optimization, and more. It’s tangible results laid out in an easy-to-understand package, designed for each client. Contact us today and let us spark your inner fire!

THE Account PROCESS

THE Account PROCESS

Our Account Services Department is the first line of defense when it comes to tackling your biggest marketing woes. Each client is assigned an account executive to keep them in the know, cultivate new ideas, and ensure top-quality customer satisfaction through every step! Our account executives help develop and implement effective marketing strategies for you. They act as the professional liaison between the client and all our creatives! No proper campaign can go from the storyboard to driving sales without the help of an experienced account executive. They are constantly communicating with clients, creatives, vendors, and other team players to create engaging and inspired content for your brand across a wide variety of platforms!

Creating a strong working relationship between the agency and the clients, our account executives build trust through transparency. Any questions or concerns are addressed at the very beginning and

Our Account Services Department is the first line of defense when it comes to tackling your biggest marketing woes. Each client is assigned an account executive to keep them in the know, cultivate new ideas, and ensure top-quality customer satisfaction through every step! Our account executives help develop and implement effective marketing strategies for you. They act as the professional liaison between the client and all our creatives! No proper campaign can go from the storyboard to driving sales without the help of an experienced account executive. They are constantly communicating with clients, creatives, vendors, and other team players to create engaging and inspired content for your brand across a wide variety of platforms!

Creating a strong working relationship between the agency and the clients, our account executives build trust through transparency. Any questions or concerns are addressed at the very beginning and throughout the whole process, ensuring the clients are informed and won’t be taken by surprise. The account executives create custom proposals and reporting that detail exactly what your brand needs and where those marketing dollars are going. Each client receives a comprehensive report every month, detailing their individual campaigns and their progress. They can quickly adjust your plan to fit newly discovered needs, pivot to new platforms, and help maximize every penny spent.

Time is the most important thing we have, and you don’t have to bog yourself down by trying to handle your marketing strategy all alone! Our account services department is available to provide expert advice for just about any platform, on the internet and beyond! Call us today to schedule an appointment with your future account executive and set your brand on fire with Burning Stick Creative!

throughout the whole process, ensuring the clients are informed and won’t be taken by surprise. The account executives create custom proposals and reporting that detail exactly what your brand needs and where those marketing dollars are going. Each client receives a comprehensive report every month, detailing their individual campaigns and their progress. They can quickly adjust your plan to fit newly discovered needs, pivot to new platforms, and help maximize every penny spent.

Time is the most important thing we have, and you don’t have to bog yourself down by trying to handle your marketing strategy all alone! Our account services department is available to provide expert advice for just about any platform, on the internet and beyond! Call us today to schedule an appointment with your future account executive and set your brand on fire with Burning Stick Creative!

FAQ

What types of companies and industries do you serve?
We cater to businesses of all sizes across diverse industries, serving companies of all sizes in both B2B and B2C markets, including construction, engineering, retail, medical, education, non-profit, legal, tourism, and more! Regardless of industry or scale, we’re dedicated to crafting smart, effective marketing strategies tailored to your growth objectives. Whether it’s local Louisiana businesses or international corporations, our goal remains the same: empowering clients and helping them torch the competition.
What is your client onboarding process?
At Burning Stick Creative, we pride ourselves on tailoring our marketing services to meet your unique needs. Our onboarding process kicks off with an initial discovery meeting, where we dive into understanding your business and your marketing objectives. With our detailed notes, we take those insights and develop a personalized marketing proposal for your business that includes all the services you’ll need to succeed – from website development to copywriting, social media management, and more! Your account executive will coordinate the next steps based on the services you’ve selected, and you can expect frequent updates and open lines of communication every step of the way.
Do you have in-house production?
Absolutely! In today’s media landscape, video content reigns supreme, and we understand its unparalleled impact firsthand. That’s why we’ve made substantial investments in our production department to ensure our clients harness the full potential of video marketing. Whether you’re aiming to captivate audiences on social platforms or make a splash on television, our comprehensive video production capabilities are geared towards elevating your brand and maximizing engagement. Whether it’s crafting quick social media snippets or orchestrating full-fledged productions for television, we’re equipped to handle it all in-house!
Can you provide examples of successful projects you've handled?

Yes! Visit our Case Studies page to learn about our marketing strategy development and execution for some of our top clients. You can also explore project examples by department for more information: account services, animation, design, digital marketing, SEO, social media, video production, and web solutions.

What is your approach to client communication and project management?
Our account executives ensure that every project stays on course, and clients stay updated on progress in real-time. Your account executive is fully tuned into every aspect of your marketing strategy’s progress, all through the pipeline. Need an update? Reach out with a phone call or email – we’re always available for our clients, plain and simple!
But can't I just hire a marketing person for what you charge?

You sure can, and it may seem like a cost-effective solution, but it often fails to deliver comprehensive results. It sounds simple that one person can handle running your social media, creating a pamphlet, editing your website, running Google ads, and organizing company events—that’s simply not the case. Each of our team members is highly proficient in what they do. They wear one hat and boy do they wear it well.

How do you measure and report success?

Marketing is an investment, and business owners all want their investments to pay off in the end. What sets us apart is our dedication to quantifying results – almost everything we do is measurable, allowing us to transform data into actionable insights. Through monthly and quarterly reports, we keep a clear focus on our objectives and your goals. Numbers speak volumes, and we take pride in our proactive approach to your investment, constantly striving to optimize efforts for your bottom line. With a keen eye on measurable outcomes, we’re poised to enhance your marketing endeavors and drive tangible results.

Who will be directly working on my account?

Partnering with Burning Stick Creative grants you access to an entire ensemble of marketing experts, offering diverse skill sets and extensive experience – often at a fraction of the cost of maintaining an in-house marketing coordinator. Our team comprises designers, copywriters, website developers, social media managers, producers, photographers and videographers, video editors, event specialists, animators, and digital marketing specialists, all capable of executing your marketing campaigns with precision and creativity.
Every client is paired with a dedicated account executive who serves as your primary point of contact and liaison between you and our talented creatives. This personalized approach ensures seamless communication and facilitates the smooth execution of your vision. With a collaborative team and dedicated account management, you can trust us to ignite exceptional results for your brand!

What are your expectations from us as a client?

As a client, we want you to engage with us transparently and honestly to foster a collaborative partnership. Timely payments, clear communication, and realistic project timelines are essential to uphold our high standard of service and the integrity of our collaborations. Additionally, your accessibility and active involvement play a crucial role in achieving superior results.

What happens if we decide to part ways?

Would you believe some marketing companies keep the stuff you’ve paid for? Your website, blogs, graphics, and even logos they’ve created may be retained – meaning you don’t actually own any of the creative work they’ve produced. We don’t believe in contracts that trap clients into services they aren’t happy with, and there are no obligations or legal commitments that bind you to our services. If you decide to end our partnership – all you have to do is provide us with a 60-day notice for offboarding. Your account executive will coordinate an exit interview and manage the transfer of all collateral to you, ensuring that you retain ownership of everything you’ve invested in.

Cajun
Crawfish

Cajun Crawfish is a unique operation that called for a unique solution. Burning Stick Creative helped Cajun Crawfish look at their e-commerce operation in new…

VIEW CASE STUDY

Louisiana
Orthopaedic
Specialists

Louisiana Orthopaedic Specialists opened their doors in 2009, and their brand recognition and customer satisfaction put them leagues ahead of their competition. What started as...

VIEW CASE STUDY

Vermilionville

Vermilionville, a subsidiary of Bayou Vermilion District, is one of the crown jewels of Acadiana. It is iconic, a historical landmark right in our own backyard with tons of educational and recreational activities.

VIEW CASE STUDY

Our Lady
of Lourdes

During height of the COVID-19 pandemic, Our Lady of Lourdes and their parent company Franciscan Missionaries of Our Lady Health System, needed to keep physicians connected to patients within their hospital system.

VIEW CASE STUDY

Cajun
Crawfish

View Case Study

Louisiana
Orthopaedic
Specialists

View Case Study

Vermilionville

View Case Study

Our Lady
of Lourdes

View Case Study